This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers! Shape: Rectangle Overall: 19'' H x 27'' W x 19'' D Overall Product Weight: 28lb. Adult Assembly Required: No Product Care: Wipe with damp cloth
Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time. Love, love, love this Luxury Ottoman!! Looks as it was presented and the material and color are great. The size was expected and price was reasonable for the quality. If only they had more colors.
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy! Shape: Rectangle Overall: 19.5'' H x 36'' W x 26'' D Overall Product Weight: 38.58lb. Adult Assembly Required: Yes
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever. Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest!
Ordered new Luxury Ottoman. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Luxury Ottoman originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
I ordered Luxury Ottoman. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Luxury Ottoman. It took about a week to deliver. The Luxury Ottoman came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian. Shape: Round Overall: 20.5'' H x 20.5'' W x 20'' D Overall Product Weight: 3.6lb. Seat Fill Material Details: Polystyrene beads Adult Assembly Required: No
I've finally ordered a Luxury Ottoman on Wayfair a while ago and it is better than my old Luxury Ottoman I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too! I order a Luxury Ottoman on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience.
I ordered a Luxury Ottoman from Wayfair and another Luxury Ottoman from another company last month, the couch came within 2 weeks, the Luxury Ottoman, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Luxury Ottoman as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time. I choose this Luxury Ottoman for my home party. The design makes look modern and perfect.
We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Luxury Ottoman was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement. Shape: Square Storage Mechanism: Shelves Overall: 30'' W x 30'' D Overall Product Weight: 42lb. Adult Assembly Required: Yes
Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed. I had to order Luxury Ottoman for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed.
I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well. This is a very nice Luxury Ottoman. Excellent packaging nice for presenting as a gift. I am very happy both with the seller and the Luxury Ottoman.
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. Shape: Round Overall: 20'' H x 36'' W x 36'' D Overall Product Weight: 20lb. Adult Assembly Required: No Product Care: Wipe clean with dry cloth.
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Luxury Ottoman was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Luxury Ottoman are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
The Quality of Luxury Ottoman I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly. I LOVE THIS Luxury Ottoman! It is super cute and stylish and functional. I gave it five stars because I love the style and the look, I really hope the company can redesign with more substantial material. If not someone will beat them to it I am sure. Style is great.
I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source. Main Material: Manufactured Wood Upholstered: Yes Upholstery Material: Polyester Blend Weight Capacity: 200lb. Storage Included: Yes
Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company. THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Luxury Ottoman is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product.
Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add. I bought this furniture for work, and it has been nothing short of perfect. I would highly recommend this hotel to anyone who is in the market for a Luxury Ottoman. Very well priced, versatile and good looking Luxury Ottoman!
This store has everything for your home and the largest selection you will find anywhere. I was shopping for Luxury Ottoman and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store. Shape: Round Overall: 20'' H x 36.5'' W x 36.5'' D Overall Product Weight: 30lb.
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. I have purchased the Luxury Ottoman from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company
Our Luxury Ottoman is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Luxury Ottoman this was by far the best online. When it arrived it really met our needs. Would strongly recommend. I bought this Luxury Ottoman for a dear friend, I was pleased with the execution of this simple, classic Luxury Ottoman which is made even more personal with the words entered. I am sure you will love it, and it will be a reminder of our beloved treasure.
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. Shape: Rectangle Overall: 19'' H x 49'' W x 29'' D Overall Product Weight: 39.24lb. Adult Assembly Required: Yes
Last purchase was a new Luxury Ottoman. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Luxury Ottoman for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first. I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it.
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair Love the design and color. Good quality for the price. I was looking at this Luxury Ottoman for months and finally happy that I made the purchase! I have many compliments in color! I'm glad I made the decision to buy it ... Ideal for everyday use! Very happy.
I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time. Shape: Round Overall: 17'' H x 25'' W x 25'' D Overall Product Weight: 13lb. Seat Fill Material Details: 90% Foam, 10% Polyester Adult Assembly Required: Yes
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions. This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. I have always wanted to get a Luxury Ottoman, but I never found one that met all my criteria. This Luxury Ottoman is wonderful. The photos do not do it justice. I ordered this online and really wanted to keep this furniture. The color is beautiful. If you ever thought about getting this Luxury Ottoman, do not think about it ... It's incredible!
I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items. Shape: Square Storage Mechanism: Hinged Lid Overall: 19'' H x 34'' W x 34'' D Overall Product Weight: 44lb. Adult Assembly Required: Yes
I needed furniture for my new apartment, so I ordered two Luxury Ottoman for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service! I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy!
Recently purchased some Luxury Ottoman. The Luxury Ottoman shipped extremely quickly and were at my door in 10 days. The Luxury Ottoman quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments. I needed a simple Luxury Ottoman, and found this at the top of the search. I can see why it is so popular. The Luxury Ottoman is PeRFeCt. Yes I'm screaming but this is a great Luxury Ottoman. If I ever need another color, I will buy happily. It also fits true to its size. I bought my usual as well as a size, and the usual fit perfectly.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. Shape: Square Overall: 18'' H x 18'' W x 18'' D Overall Product Weight: 5.7lb. Adult Assembly Required: No Product Care: Spot clean only
I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Luxury Ottomanthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Luxury Ottoman that in the past I kept the item instead of returning it. I ordered Luxury Ottoman. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Luxury Ottoman. It took about a week to deliver. The Luxury Ottoman came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian.