I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it. This Luxury Sectional Sofa was cheap and it looks like expensive Luxury Sectional Sofa, when I bought it I'm thinking of buying a few more. I am very impressed with this product!
I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions. Storage Included: No Number of Pieces: 2 Overall: 31.5'' H x 56.3'' W Seat Height - Floor to Seat: 15.75'' Seat Depth - Front to Back: 20.5''
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Luxury Sectional Sofa, one I had priced locally and found on Wayfair for less than half the retail cost. When the Luxury Sectional Sofa arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Luxury Sectional Sofa the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Luxury Sectional Sofa. I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Luxury Sectional Sofathat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Luxury Sectional Sofa that in the past I kept the item instead of returning it.
This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers! I carry Luxury Sectional Sofa for work all the time and absolutely love this furniture! I have it in black and I want it in all colors. I highly recommend it! I love the Luxury Sectional Sofa! Do not pay extra for fast shipping, but it was delivered days earlier than expected.
Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating Storage Included: Yes Orientation: Right Hand Facing Number of Pieces: 3 Overall: 30.9'' H x 104.92'' W x 80'' D Seat Height - Floor to Seat: 19''
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time. During that last few months I have purchased a number of items (Luxury Sectional Sofa) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service.
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy! These wangcai 118" Velvet Right Hand Facing Reclining Sofa & Chaise with Ottoman was my first purchase. When I saw it online it really sparked an interest. When I received it I was so excited by the beauty of it. So simple but very personal. I am very impressed with him. It could have done better to fit the elegance of the Luxury Sectional Sofa.
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever. Storage Included: Yes Orientation: Reversible Number of Pieces: 4 Overall: 30.3'' H x 109'' W x 32.6'' D Seat Height - Floor to Seat: 15''
Ordered new Luxury Sectional Sofa. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Luxury Sectional Sofa originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there. Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days.
I ordered Luxury Sectional Sofa. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Luxury Sectional Sofa. It took about a week to deliver. The Luxury Sectional Sofa came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian. I bought this wangcai 118" Velvet Right Hand Facing Reclining Sofa & Chaise with Ottoman as a New Year present for my daughter. It is as described online. Luxury Sectional Sofa looks good even though I feel it is too expensive. Should come with better packaging for the price.
I've finally ordered a Luxury Sectional Sofa on Wayfair a while ago and it is better than my old Luxury Sectional Sofa I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too! Storage Included: No Orientation: Right Hand Facing Number of Pieces: 3 Overall: 27'' H x 101'' W x 27.5'' D Seat Height - Floor to Seat: 16''
I ordered a Luxury Sectional Sofa from Wayfair and another Luxury Sectional Sofa from another company last month, the couch came within 2 weeks, the Luxury Sectional Sofa, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Luxury Sectional Sofa as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time. No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.
We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Luxury Sectional Sofa was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement. Very happy with my purchase! This Luxury Sectional Sofa price was cheaper than department store. it is very good. This will be perfect to use in my home party.
Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed. Storage Included: No Orientation: Reversible Number of Pieces: 2 Overall: 29.13'' H x 66.14'' W x 100'' D Seat Height - Floor to Seat: 14.71''
I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well. I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Luxury Sectional Sofa with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them!
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. These Luxury Sectional Sofa is a classic. The color is beautiful, too. Overall, I'm glad I bought it. wangcai 118" Velvet Right Hand Facing Reclining Sofa & Chaise with Ottoman is smart and worth the dollar. These Luxury Sectional Sofa were perfect, I get compliments on it all the time and I'm sure this will be my favorite Luxury Sectional Sofa. It was worth every penny! Buy buy buy!
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it Storage Included: No Orientation: Reversible Number of Pieces: 2 Overall: 30.3'' H x 109'' W x 53'' D Seat Height - Floor to Seat: 15''
The Quality of Luxury Sectional Sofa I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly. I ordered a Luxury Sectional Sofa and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source. I love love this product. This is a wonderful Luxury Sectional Sofa. True to its size, comfortable, very happy. I got this for my 24 year old daughter for work. She loves it! She ordered two more in different colors.
Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company. Storage Included: No Orientation: Reversible Number of Pieces: 2 Overall: 31.5'' H x 107'' W x 40'' D Seat Height - Floor to Seat: 15.75''
Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add. I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
This store has everything for your home and the largest selection you will find anywhere. I was shopping for Luxury Sectional Sofa and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store. Well packaged, nice quality. Love it! A high quality Luxury Sectional Sofa. I'm going to order another one (or two, or three) and it would be a lovely gift.
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. Storage Included: No Orientation: Reversible Number of Pieces: 2 Overall: 37'' H x 86'' W x 21.6'' D Seat Height - Floor to Seat: 18.8''
Our Luxury Sectional Sofa is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Luxury Sectional Sofa this was by far the best online. When it arrived it really met our needs. Would strongly recommend. Love shopping at Wayfair... love the quality, price and service. I returned Luxury Sectional Sofa, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. Fast shipping. Luxury Sectional Sofa exceeded my expectations. The color is great. I have had it for a week and received so many compliments. I love. Overall a great buy for its price. The quality of the Luxury Sectional Sofa is excellent.
Last purchase was a new Luxury Sectional Sofa. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Luxury Sectional Sofa for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first. Storage Included: No Orientation: Reversible Number of Pieces: 2 Overall: 33'' H x 104'' W x 55.8'' D Seat Height - Floor to Seat: 17.3''
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.
I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time. I love my this Luxury Sectional Sofa. This one is beautiful and well crafted. It smells very good. Everything fits perfectly. This is a very good quality item.
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions. Storage Included: No Orientation: Reversible Number of Pieces: 1 Overall: 33'' H x 86'' W x 54.5'' D Seat Height - Floor to Seat: 17.5''
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating
I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items. I almost went with a more expensive brand and I'm glad I did not. I love this wangcai 118" Velvet Right Hand Facing Reclining Sofa & Chaise with Ottoman! It is the perfect color. Although my shipment took longer to arrive than I expected it was completely worth the wait.
I needed furniture for my new apartment, so I ordered two Luxury Sectional Sofa for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service! Storage Included: No Orientation: Reversible Number of Pieces: 2 Overall: 34'' H x 97.3'' W x 60'' D Seat Height - Floor to Seat: 19''